*Automatically Collected Information
Whenever you communicate with us, we receive and compile the given information for our records. We use “cookies” like many other sites. When your Internet browser visits etechmatter.com, it collects some information for ease of order detailing and placement, (please refer to the sample of Information Collecting Process stated at the end of this policy). Many platforms offer you the technology to help you visit the website anonymously, so though, under such a condition we are afraid we won’t be able to offer you customized service on our website due to your unidentified ID.
In order for us to make the E-mail process more effective, we will receive a mail confirming you having read the delivered email when you open an email from us. We will also carry out a comparison between our customer list and other companies’ in order to avoid junk messages, however only if your computer supports such a function.
*Information for Other Resources:
The information collected from customers is exclusively only to proceed with the orders placed and is only used to offer the best of our service to customers. Information may be collected from customers for other resources, we may add it into our customer database to cater to any future customer service concerns. To learn more, you may refer to the sample of Information Collecting Process stated at the end of this policy.
Cookies are a kind of discriminating symbols consisting of letters and numbers that read your computer hard disk through your internet browser. Our website is customized to bring better experience for our customers. Therefore, our webpages are modified depending on the information that we collect through cookies. They may also include the information of your browser type in order to display an item’s characteristics and quantity. You can choose to deselect or disable cookies on your browser. However, enabling cookies can help you to make most use of the best special services from eTechMatter , so we recommend you to set up an open status for this program.
*Information from Other Sources
Some details of the information we get from other resources are given below, including the dispatching and address information we receive from our customers or third party. It helps correct our records and makes it easy for us to contact you and timely deliver your next order.
- Account information.
- Purchase or return information.
- Keyword searches and results given by affiliated enterprises’ service, page browsing information received from cooperative enterprises.
- Search results and links, including not-for-free searching list.
- The information you can get easily from etechmatter.com containing the latest order information, identifiable personal information (including name, email address, password, directory inquiries etc.), payment settings (including credit card details), and so on.
In case of any more questions or queries, you may contact us by our email or phone.
Our customers’ privacy is important to us. This privacy statement explains the personal data eTechMatter processes, how eTechMatter processes it, and for what purposes. eTechMatter is committed to respecting and protecting our customer’s online privacy and recognize our customer’s need for appropriate protection and management of any personally identifiable information (Personal Data) that our customers may share with us.
Personal Data We Collect
eTechMatter collects personal data from our customers through our interactions with our customers. Our customers provide some of this data directly, and we get some of it by collecting data about our interactions, use and experiences. We also obtain data about our customers from third parties.
eTechMatter only collects and uses personal data which is necessary to comply with our legal obligations and to assist us to administer our business and provide our customers with the services they request.
eTechMatter collects personal data from our customers, through customers’ registration on our site, placing orders, subscription to our newsletter or getting a quote. When ordering or registering on our site, as appropriate, our customers may be asked to enter the following information: customers name, country, company, e-mail, shipping address, billing address, phone number and other relevant data. Our customers may, however, also visit our site anonymously.
Personal Data We Use
eTechMatter uses the data we collect to provide customers with better services user experiences. In particular, we use data to:
- Provide the service or carry out the transactions of our customers’ request.
- Improve customer service and develop our products.
- Provide our customers with our latest information and IT news.
- Advertise and market to our customers. Promote our products and make recommendations, which includes sending promotional communications, targeting advertising, and presenting customers relevant offers.
- We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
- We combine data we collect from different contexts (for example, from our customers use of network products) or obtain from third parties, to give our customers a more seamless, consistent, personalized experience, and help to make informed business decisions.
Disclosure of Personal Data
We do not share our customers’ personal data without our customers’ consent or to complete any transaction or provide any product our customers have requested or authorized.
eTechMatter is focusing its efforts to ensure that they handle this Personal Data in light with the high standards of applicable data protection rules.
We reserve the right to disclose any such personal data if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with applicable law or protect the rights, property or safety of eTechMatter , its employees, customers, or the public.
Access & Control on Your Personal Data
Customers can also make choices about eTechMatter collection and use of their data. They can control their personal data that eTechMatter has obtained. Our customers have the right to access, correct, or delete the personal data that we collect. Our customers are also entitled to restrict or object, at any time, to the further processing of their personal data.
Our customers have the right to receive their personal data in a structured and standard format and, where technically feasible, the right to have their personal data transmitted directly to a third party.
To protect the privacy and the security of our customers’ personal data, we may request data from our customers to enable us to confirm their identity and right to access such information, as well as to search for and provide our customers with the personal data we maintain.
Our customers can always choose whether they wish to receive promotional e-mails, messages from etechmatter.com. Our customers can also access and clear their data through the eTechMatter privacy dashboard.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you have allowed it via your settings). This enables the sites or service providers’ systems to recognize your browser and capture and remember certain information.
On some pages of our website, third parties that provide applications through our website may set their cookies in order to provide services, track the success of their applications or customize applications for you. For example, when you share content using a social media sharing button such as Facebook, LinkedIn or Twitter, the social network that has created the button will record that you have done this. Because of how cookies work, we cannot access these cookies, nor can the third parties access the data in cookies used by us.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service at eTechMatter.
Protect Our Customers’ Personal Data
Our customers are responsible for our customers’ username and password safety and security on eTechMatter. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (e-mail and password) across multiple websites.
We do implement a variety of security measures, including offering the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, our customer’s private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.